No matter your role, customer facing, answering phones, or dealing with internal co-workers only, this course has a lot of excellent insight, tips and ideas that can easily be discussed and implemented. It's not easy to make yourself this self aware, but watching this course is certainly a step forward. I loved it.
Hayley
(5)
De-Escalation Techniques to Handle Client Complaints and Conflicts
Carmen
Good title
Helpful in understanding the client
Jenny
De Escaltion Techniques
very helpful
Erick
amazing
Katherine
Excellent course that everyone can benefit from~
No matter your role, customer facing, answering phones, or dealing with internal co-workers only, this course has a lot of excellent insight, tips and ideas that can easily be discussed and implemented. It's not easy to make yourself this self aware, but watching this course is certainly a step forward. I loved it.
Hayley
De-Escalation Techniques to Handle Client Complaints and Conflicts