As someone who has spent several years of higher education practicing these communication skills, I think you may want to consider a second part to this webinar that involves the outlying conversations that fall into this realm. I've experienced unique situations where these skills were completely undermined by the managerial staff/owner, especially as a newcomer to this industry, and while these skills are useful to a point you will always come across situations that defy all logic. It is important to teach staff how best to care for themselves and their coworkers in those situations as well.
Elizabeth
(5)
Info covers the title
Great info on short presentation
Cheryl
(5)
Useful
Basic but useful information that can benefit just about anyone!
Kimberly
(5)
Excellent training!
I really enjoyed this training! There is a lot of value for everyone on the team to learn this and feel empowered to have the tools for quality conversations.
Savanna
(5)
Very good
Kimberly
(5)
Great- very descriptive
Great content!
Jennie
(5)
Title is explanatory
Nice examples
Tara
(5)
Important Subject
Refreshing your knowledge and skill set as to how to handle confrontation in the workplace is priceless.
Kathleen
The Nitty Gritty
As someone who has spent several years of higher education practicing these communication skills, I think you may want to consider a second part to this webinar that involves the outlying conversations that fall into this realm. I've experienced unique situations where these skills were completely undermined by the managerial staff/owner, especially as a newcomer to this industry, and while these skills are useful to a point you will always come across situations that defy all logic. It is important to teach staff how best to care for themselves and their coworkers in those situations as well.
Elizabeth
Info covers the title
Great info on short presentation
Cheryl
Useful
Basic but useful information that can benefit just about anyone!
Kimberly
Excellent training!
I really enjoyed this training! There is a lot of value for everyone on the team to learn this and feel empowered to have the tools for quality conversations.
Savanna
Very good
Kimberly
Great- very descriptive
Great content!
Jennie
Title is explanatory
Nice examples
Tara
Important Subject
Refreshing your knowledge and skill set as to how to handle confrontation in the workplace is priceless.
Karen
on target
Very helpful
Lisa
Wonderful
Informative