Products
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How To Improve Morale Through Increased Employee Engagement
Course5.0 average rating (1 review)Explore the connection between team engagement and morale, identifying engaged members and improving communication, feedback, and recognition processes for a motivated team.
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Creating a Positive Culture with an Engaged and Motivated Team
Course5.0 average rating (1 review)To recruit and retain great employees, leadership must focus on creating a positive culture, and having an engaged and motivated team. We will discuss ways to create and foster a positive culture and increase morale.
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De-Escalation Techniques to Handle Client Complaints and Conflicts
Course5.0 average rating (1 review)Now more than ever, a positive client experience is all about connecting on an emotional level and making every touch point meaningful. During this webinar, we will discuss tips and tricks to effectively communicate with your clients.
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Train the Trainer
Course5.0 average rating (2 reviews)We’ll review how a needs assessment can help identify where training is truly needed and explore adult learning principles so we can ensure we are communicating our training in an effective way.
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Pathway Planning: A Team Approach to Success
Course5.0 average rating (1 review)We will explore the fundamentals of the Pathway Planning approach to strategic planning. We'll review the three main categories of a Pathway Plan: Defining your practice culture, your marketing strategy, and the practice's vision.
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Improve Your Patient's Experience: Putting Standards of Care and Processes in Place
CourseWe will discuss standards of care and how proven processes will support those standards. We'll then review how to implement those standards to improve your team’s performance and positively impact your client and patient’s experience.