EdQuest by VGP

Value-Driven Sales for Veterinary Professionals: Strategies for Success

Course

Master effective communication to showcase the value of veterinary care, address cost concerns, build trust, and avoid jargon. Learn to handle objections, review estimates, and ensure follow-up care for lasting client relationships.

De-Escalation Techniques to Handle Client Complaints and Conflicts

Course

Now more than ever, a positive client experience is all about connecting on an emotional level and making every touch point meaningful. During this webinar, we will discuss tips and tricks to effectively communicate with your clients.

Improve Your Patient's Experience: Putting Standards of Care and Processes in Place

Course

We will discuss standards of care and how proven processes will support those standards. We'll then review how to implement those standards to improve your team’s performance and positively impact your client and patient’s experience.

Say What? Effective Client Communication Skills For Your Team

Course

During this webinar, we will discuss tips and tricks to effectively communicate with your clients.